Last July 17, 2025, ChatGenie attended Converge’s Bizkarteng Pinoy 2025, the inaugural MSME-tech conference held at Megatrade Hall 2, SM Megamall. Our CEO, Ragde Falcis, stood alongside industry leaders on the panel, sharing our insights on AI-driven customer service, seamless chat commerce, and powering SMEs to scale.

1. A milestone event for MSMEs

Bizkarteng Pinoy brought together MSME owners, tech innovators, and government leaders for discussions on digital resilience, cybersecurity, and AI integration. Among the speakers were Converge CEO Dennis Anthony Uy, Analytics & AI Association’s Sherwin Pelayo, Packetworx’s Arnold Bagabaldo, and ChatGenie’s own Ragde Falcis.

2. Converge’s bold new direction

The event dovetailed perfectly with Converge’s recent rebranding: transitioning from a fiber internet provider to a full-fledged tech company. CEO Dennis Uy emphasized this change as going from fiber to the future. Where connectivity, intelligence, and experience converge.

3. Transformative connectivity offers

A spotlight of the day was Converge SME Solutions’ unveiling of their new 1 Gbps flexiBIZ plan, powered by Wi‑Fi 6 modems, which is designed to give forward‑looking businesses the speed, capacity, and reliability they need. The lineup also featured their updated product lines, such as MicroBIZ Max (up to 400 Mbps) and BISEDGE for high‑throughput enterprises.

4. ChatGenie’s AI-powered offerings

Our team enjoyed in‑depth conversations at our booth, where we showcased how businesses can deploy AI-Powered customer support with confidence and take advantage of what ChatGenie can deliver, such as:

• Multi-AI Agent Solution - designed with safety, accuracy, and contextual understanding
• Robust Evaluations for Deployment - an evaluation process that allows you to set clear, measurable criteria for deploying AI confidently in production environments.
• Seamless Integration with Meta APIs - effortlessly target customers through Meta Marketing APIs

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5. Empowering MSMEs, fueling growth

Bizkarteng Pinoy highlighted a shared vision: empowering Filipino MSMEs through digitalisation. Converge’s push to enable digital resilience, combined with ChatGenie’s smart commerce tools, showed that even micro businesses can compete on the digital stage.

Together with Converge, ChatGenie is committed to helping MSMEs do more with less, leveraging quality internet and AI to drive efficiency, growth, and digital readiness.

Let’s talk!

Want to see how ChatGenie can help you grow your business and deploy AI-powered Customer Support confidently?

Book a free consultation call here:

👉 https://chatgenie.ph/book-a-call

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